Postage and packing charges are:
Charges are per order not per item.
Most orders will be shipped the same day or the following day if received in the morning provided the product ordered is in stock. We will email or ring you if there are any problems regarding your order.
Occasionally orders will be processed within the 5 to 7 working days as stated in the shipping information.
This is to cover ourselves in case we are waiting for stock, illness of staff or any other reason.
Orders where possible will be processed on a Saturday but not on Sundays or Bank Holidays.
When requested we will send items special delivery if possible. Additional postage will be charged for special delivery arrangements agreed between both parties.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by KK Lingerie or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will post orders in a suitable box or jiffy bag unmarked apart from a return address to KK. The return address label will not identify us as a lingerie company. It will only say 'KK' plus our address.